Return Policy

Return Guidelines

("NerdService.Net”, “we” or “our”) Overall Return Guidelines 

• All product returns require Return Merchandise Authorization (RMA). You may obtain an RMA number by contacting NerdService.Net at support @nerdservice.net 
• Returns for refund may be subject to a restocking fee. 
• All products that are new with the retail packaging never opened can be returned to NerdService.Net  within 14 days 
• Products that are received by NerdService.Net in any of the following conditions are not eligible for return and may be rejected:
  • Any product not purchased from NerdService.Net.
  • Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection).
  • Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label.
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Refund returns received in this condition may incur a restocking fee or be rejected. 
  • Any product from which the UPC code has been removed from its packaging.
  • Any product that exhibits physical damage. (Exceptions: Damaged in shipping)
  • Any product which appears tampered, customized, or altered in any way